Online Services

We currently offer a range of online services which includes access to summary information of your medical records, online appointment booking and the ability to manage your repeat prescription online.

To register for our online services, please approach a member of our reception team who will be more than happy to help you.  You cannot register for this service electronically because the practice needs to verify your identity.  Please call the practice in advance to find out what kind of identification you will need to take with you, e.g. a driving licence, utility bill or passport.

Once you have registered with us, you will be given a SystmOnline username and password. Please wait an hour before trying to log in to the website.

Please click on the icons below to learn more about our online prescription service:


Patient Information Pack

Our Brochure

Mobile App


SystmOnline is also available as an app, which can be used on Apple devices (iPhones and iPads) and on Android devices (mobile phones and tablets). The app can be downloaded for free from the Apple App Store and from the Google Play Store.

SystmOnline is only available from within the UK. You cannot access SystmOnline from abroad.

  • Electronic Transfer of Patient Records Between Practices (GP2GP)
    GP2GP enables patients' electronic health records to be transferred directly and securely between GP practices. It improves patient care as GPs will usually have full and detailed medical records available to them for a new patient's first consultation.

  • Enhanced Data Sharing Model (EDSM)
    The clinical computer system used at James Street Family Practice is SystmOne. It is a system that is used widely in this area and across England. This system gives us a facility (The Enhanced Data Sharing Model - EDSM) to share your health record with other health providers involved in your care.